SWOT - Strength Weakness Opportunities Threats
SWOT Analysis is a strategic planning framework used to evaluate an organization, product, project, or idea from four perspectives:
- S - What we good at (internal)
- W - what could do better (internal)
- O - How can we change or improve (external)
- T - Happened internally/externally that affects us negatively (external)
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| Strengths | Weaknesses | Opportunities | Threats |
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Strengths questions
- What do your customers love about your company or product(s)?
- What does your company do better than other companies in your industry?
- What are your most positive brand attributes?
- What’s your unique selling proposition?
- What resources do you have at your disposal that your competitors do not?
Weakness questions
- What do your customers dislike about your company or product(s)?
- What problems or complaints are often mentioned in your negative reviews?
- Why do your customers cancel or churn?
- What could your company do better?
- What are your most negative brand attributes?
- What are the biggest obstacles/challenges in your current sales funnel?
- What resources do your competitors have that you do not?
Opportunities questions
- How can we improve our sales/customer onboarding/customer support processes?
- What kind of messaging resonates with our customers?
- How can we further engage our most vocal brand advocates?
- Are we allocating departmental resources effectively?
- Is there budget, tools, or other resources that we’re not leveraging to full capacity?
- Which advertising channels exceeded our expectations – and why?
Threat questions
- “branded” threats such as emerging or established competitors
- broader threats such as changing regulatory environments and market volatility
- internal threats such as high staff turnover that could threaten or derail current growth
When to Use SWOT
Business strategy planning
Product launch decisions
Marketing strategy development
Competitive analysis
Startup evaluation
Career planning
Example:
Netflix SWOT
Strengths
- Global brand
- Strong recommendation algorithm
- Large subscriber base
Weaknesses
- High content costs
- Dependence on subscriptions
- Increasing competition
Opportunities
- Growth in emerging markets
- AI-powered personalization
- Gaming expansion
Threats
- Streaming wars
- Content piracy
- Regulatory restrictions
Digital Marketing SWOT
Strengths
- Strong website traffic
- Large email list
- Strong social presence
Weaknesses
- Low conversion rate
- Weak SEO
- Poor attribution
Opportunities
- AI-driven marketing
- New social platforms
- Marketing automation
Threats
- Rising ad costs
- Competitor campaigns
- Privacy regulations
SWOT's Place Among Strategic Frameworks
SWOT is often used after research and before strategy formulation:
- Market Research
- Competitor Analysis
- SWOT Analysis
- Strategic Options
- Action Plan
- KPI Measurement
Related frameworks include Michael Porter's Five Forces, PESTLE, Ansoff Matrix, Balanced Scorecard, and Edward de Bono's Six Thinking Hats.

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