What is UX? UX (User Experience) is the overall experience a person has while interacting with a product, website, mobile app, software, or digital service. UX focuses on making products: Useful Easy to use Efficient Accessible Enjoyable Example When using a banking app: Can you find the "Transfer Money" button easily? Is the process fast and intuitive? Do you feel confident that the transfer succeeded? If the answer is yes, the app likely has a good UX. UX vs UI (User Interface) (UX) How it works - (UI) How it looks (UX) User journey - (UI) Visual design (UX) Usability - (UI) Colors, typography, layouts (UX) User satisfaction - (UI) User interactions UX = The design of a house (room layout, flow, convenience). UI = The paint, furniture, and decorations. UX Design Layers UX (User Experience) Design is often viewed as a set of layers that build from understanding users to delivering a complete digital experience. UX Des...